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Legal Disclosure & Privacy

Transparency in our business practices and data handling

Business Ownership

ForestXL is a trade name operated by:

Forest Printing
23011 Moulton Pkwy, Suite A-1
Laguna Hills, CA 92653
United States

Phone: (949) 951-7000
Email: info@forest-printing.com

Privacy Policy

Last updated: 2025-10-26

Information We Collect

We collect information you provide directly to us, including:

  • Name and contact information (email, phone, address)
  • Business information for commercial accounts
  • Project specifications and uploaded files
  • Payment and billing information
  • Communication history and preferences

How We Use Information

  • Process and fulfill print orders
  • Communicate about your projects
  • Send order confirmations and shipping notifications
  • Provide customer support
  • Improve our services and develop new features
  • Send marketing communications (with your consent)

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

  • Service providers (shipping, payment processing)
  • Professional advisors (legal, accounting)
  • Law enforcement when required by law

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission and secure storage practices.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request a copy of your data

To exercise these rights, contact us at info@forest-printing.com

Terms of Service

Order Acceptance

All orders are subject to acceptance. We reserve the right to refuse service for any reason, including but not limited to: inappropriate content, copyright violations, or technical limitations.

Pricing and Payment

  • Prices are subject to change without notice
  • Quotes are valid for 30 days unless otherwise specified
  • Payment is due upon order unless credit terms are established
  • Rush orders incur additional fees

Production and Delivery

  • Production begins after proof approval
  • Delivery times are estimates, not guarantees
  • Customer is responsible for verifying shipping address
  • Title and risk of loss pass upon delivery to carrier

Returns and Refunds

Custom printed products are non-returnable unless defective or produced incorrectly due to our error. Claims must be made within 5 business days of delivery.

Limitation of Liability

Our liability is limited to the purchase price of the product. We are not liable for indirect, consequential, or incidental damages.

Intellectual Property

By submitting content for printing, you represent that you have the right to use such content and that it does not infringe on any third-party rights. You agree to indemnify us against any claims arising from your submitted content.

Cookie Policy

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site traffic and usage
  • Personalize content and offers
  • Enable social media features

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Contact Information

For questions about these policies or our practices, contact:

Legal Department

Forest Printing

Email: info@forest-printing.com

Phone: (949) 951-7000

Mail: 23011 Moulton Pkwy, Suite A-1, Laguna Hills, CA 92653

Updates to This Policy

We may update these policies periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policies.