Legal Disclosure & Privacy
Transparency in our business practices and data handling
Business Ownership
ForestXL is a trade name operated by:
Forest Printing23011 Moulton Pkwy, Suite A-1
Laguna Hills, CA 92653
United States
Phone: (949) 951-7000
Email: info@forest-printing.com
Privacy Policy
Last updated: 2025-10-26
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email, phone, address)
- Business information for commercial accounts
- Project specifications and uploaded files
- Payment and billing information
- Communication history and preferences
How We Use Information
- Process and fulfill print orders
- Communicate about your projects
- Send order confirmations and shipping notifications
- Provide customer support
- Improve our services and develop new features
- Send marketing communications (with your consent)
Information Sharing
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers (shipping, payment processing)
- Professional advisors (legal, accounting)
- Law enforcement when required by law
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission and secure storage practices.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Request a copy of your data
To exercise these rights, contact us at info@forest-printing.com
Terms of Service
Order Acceptance
All orders are subject to acceptance. We reserve the right to refuse service for any reason, including but not limited to: inappropriate content, copyright violations, or technical limitations.
Pricing and Payment
- Prices are subject to change without notice
- Quotes are valid for 30 days unless otherwise specified
- Payment is due upon order unless credit terms are established
- Rush orders incur additional fees
Production and Delivery
- Production begins after proof approval
- Delivery times are estimates, not guarantees
- Customer is responsible for verifying shipping address
- Title and risk of loss pass upon delivery to carrier
Returns and Refunds
Custom printed products are non-returnable unless defective or produced incorrectly due to our error. Claims must be made within 5 business days of delivery.
Limitation of Liability
Our liability is limited to the purchase price of the product. We are not liable for indirect, consequential, or incidental damages.
Intellectual Property
By submitting content for printing, you represent that you have the right to use such content and that it does not infringe on any third-party rights. You agree to indemnify us against any claims arising from your submitted content.
Cookie Policy
We use cookies and similar technologies to:
- Remember your preferences
- Analyze site traffic and usage
- Personalize content and offers
- Enable social media features
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Contact Information
For questions about these policies or our practices, contact:
Legal Department
Forest Printing
Email: info@forest-printing.com
Phone: (949) 951-7000
Mail: 23011 Moulton Pkwy, Suite A-1, Laguna Hills, CA 92653
Updates to This Policy
We may update these policies periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policies.